Thursday, December 4, 2014

California: Procedural change exempts additional Sellers of Travel from trust & surety bond requirements

Welcome to California                                      Photo credit: Ken Lund
By Daniel Zim

The California Seller of Travel Program which is administered by the state's Office of the Attorney General has introduced a procedure earlier this year which effectively exempts hundreds of travel agencies from the requirement of having to maintain client trust accounts or surety bonds.  Financial security is not necessary if the travel business never deposits or retains funds from California clients and client payments are made by credit card as a pass-through transaction with the supplier listed as the merchant of record.
In offering this procedural exemption, the Attorney General's Office has adopted a more expansive interpretation of the financial security provisions of the Seller of Travel Law. The relevant section of the law that addresses pass-through credit card payments to suppliers states as follows:

The seller of travel is not required to comply with the direct deposit requirement [for trust accounts] set forth in subdivision (b) if all of the following apply:

(1) The payment is made by credit card.

(2) The seller of travel does not deposit, negotiate, or factor the credit card charge or otherwise seek or obtain payment of the credit card charge or the crediting of the amount of the credit card charge to any account over which the seller of travel has any control.

(3)(A) If the charge includes transportation, the carrier that is to provide the transportation processes the credit card charge.

(B) If the charge is only for services, the provider of services processes the credit card charge.

See California Business and Professions Code § 17550.15(j).

The Attorney General's Office previously applied the pass-through credit card payment exemption on a per transaction basis. But now sellers of travel can become categorically exempt from the trust and surety bond requirements if they attest in an affidavit that they do not collect customer deposits. The Seller of Travel Program has made a standard affidavit available on its website under Form 750. The Attorney General's Office first circulated the form on January 20, 2014 without publicly announcing its adoption of the new procedure.

Compliance with the voluminous, 17,000-word Seller of Travel Law can often seem like a daunting process for lawyers and clients alike. However, by introducing Form 750, the Attorney General's Office has lifted a significant burden on hundreds of travel businesses that are now eligible for this financial security exemption. Travel firms that are looking into registering in California for the first time should determine if they are eligible for the financial security exemption. Travel businesses that are already registered as sellers of travel in California may want to consult legal counsel to determine whether they, too, qualify for the Form 750 exemption which would permit them to close trust accounts or redeem surety bonds.

Monday, November 24, 2014

Tips for Avoiding Trademark Infringement and Dilution

By Daniel Zim

Trademark litigation can take a financial and emotional toll which may even force a small business to close. But following the simple steps outlined below can help protect your business and your brand from wasteful and unproductive litigation. 

Risk avoidance for trademark liability begins at the time you select your business name. To ensure that your trade name does not infringe or dilute another trademark, you or your attorney should perform a thorough search of existing trademarks to verify that no one has claimed your name or a similar sounding name that might cause confusion.  Generally, you should conduct name searches of  the three following sources: 

1.       the U.S. Patent and Trademark Office's database of registered trademarks using its  search tool;

2.       popular search engines like Yahoo, Bing or Google; and 

3.       domain registry for trade name candidates in combination with popular used domains such as .com, .net and .travel. This type of search is also useful in determining whether the domain you want is available. 

When you conduct your searches don't limit your results to the exact name. Expand the search by creatively brainstorming and looking up similar sounding names, misspelled versions of your name and synonyms. Keep documented records of your search results capturing screen shots of web searches to show that you made a good faith effort to avoid infringing another's mark in case a problem arises. If a conflict arises during your search or you think there is a possibility consumers will confuse your business with another travel agency, tour operator, supplier or  a nationally-known brand you should probably avoid selecting that name.  If uncertainty persists or if you are already using a mark that possibly infringes another, you may want to consider retaining a trademark attorney for professional advice.

Wednesday, November 5, 2014

When selecting a travel agency name steer clear of famous trademarks
By Daniel R. Zim, Esq.
Corporations continuously invest tremendous amounts of capital in intellectual creativity and marketing. As brand names become widely recognized, owners of famous trademarks aggressively take legal action to protect their rights. In recent years, small travel agencies have found themselves pitted in trademark battles brought by powerful corporations which offer no competing or related goods and services. Several such cases, discussed in greater detail below, illustrate the need for small businesses to exercise caution and due diligence before branding themselves with a trade name.

The Saul Zaentz Company D/B/A/ Tolkien Enterprises v. Wozniak Travel, Inc.
In 2006, Tolkien Enterprises sued Hobbit Travel in the U.S. District Court for the Northern District of California, accusing the company of wrongfully appropriating the word “hobbit,” the name coined by J.R.R. Tolkien and featured in his books “The Hobbit” and “The Lord of the Rings” to describe dwarf-like creatures who inhabit the mythical world of Middle Earth. The suit claimed that the travel agency, which has operated under that name since 1976, was confusing the public about its association with Tolkien and capitalizing on Tolkien's good will. On July 29, 2008, the Northern District of California granted summary judgment in favor of Hobbit Travel. The court dismissed the suit because Tolkien Enterprises waited an unreasonably long time to file suit, 18 years after the company became aware of Hobbit Travel's existence.

Intel Corp. v. Intellife Travel, Inc.
http://tctechcrunch2011.files.wordpress.com/2008/09/headscratch.pngFew people would cognitively associate  a semi-conductor maker and a business that sells airline tickets but these distinct differences did not deter Intel Corp. from asserting a suit for trademark dilution and infringement against Intellife Travel Inc., a two-person travel agency based in Santa Clara, California. The 2008 suit claimed that the agency's name, which stands for "Intelligent International Lifestyle," causes "confusion that Intel is the source or sponsor of Intellife's services" and is a "dilution of the Intel trademark." The companies later resolved the dispute in an undisclosed settlement.

High Times Travel LogoTrans-High Corp. v. High Times Travel, LLC
In the most recent case, a Seattle-based seller of vacation packages found itself in a similar predicament after it started a travel business that caters to cannabis enthusiasts, called High Times Travel, LLC.

In a sign that the marijuana industry has become mainstream, it took just nine days from the date the High Times Travel publicly launched on June 24, 2013 for Trans-High Corp., the parent company of High Times Magazine, to file a lawsuit against the "budding" travel agency. Although the magazine is not a seller of travel and has no travel related registrations in its trademark portfolio, it sponsors several cannabis-themed events and competitions which have been previously held in marijuana-friendly locations like San Francisco, Colorado, Amsterdam and Jamaica. To promote these events, the magazine signs contracts with a number of travel agencies and tour operators that help event-goers find transportation and lodging at various High Times gatherings.
 
In its complaint, Trans-High claimed that the travel agency's use of its marks is "likely to cause confusion and mistake in the minds" of consumers creating a false impression that the agency and its owner are "approved or sponsored by, or are in some way associated or connected with Plaintiff's products and services when, in fact, they are not." The travel agency never responded to the lawsuit. But the agency's quiet disappearance from the worldwide web likely influenced the magazine to drop the suit. 

Trademark Dilution
One lesson derived from these cases is that trademark protection can expansively extend beyond companies directly competing against each other. Direct competition is just one of several determining factors as to whether infringement has occurred but the existence of competition is not a necessary element to sustain a separate claim of trademark dilution.

The Federal Trademark Dilution Act (FTDA) provides that the owner of a famous mark is entitled to protection against a junior user's commercial use of a mark if the use begins after the mark has become famous and causes dilution of the distinctive quality of the mark. The Act defines dilution as "the lessening of capacity of a famous mark to identify and distinguish goods or services" regardless of whether the dual use would likely confuse consumers or involve competing goods and services.
So, even though there is very little likelihood of confusion created by a travel agency's use of the name "Intellife," Intel sued for dilution on the premise that the name "Intel" is a famous mark which was in danger of becoming less distinctive due to the junior user's incorporation of the term "Intel" in its name. Tolkien Enterprises employed a similar argument when it sued Hobbit Travel for dilution.

[Just to clarify - Trans-High Corp. did not accuse High Times Travel of dilution. Rather, it sued for trademark infringement based on the premise that its name causes confusion within the minds of the public since both firms are cannabis-themed businesses marketing products to the same customer base.]

While business owners should remain vigilant about lateral suits for infringement brought by competitors, such as the 2010 suit brought by Travel Dynamics International against the Travel Dynamics Group (now known as Cadence Travel Management), they should also avoid selecting a name that resembles a famous brand operating in an entirely different industry. Trademark dilution suits (even obscure ones) threaten the survival of small businesses. Owners of famous marks usually have plenty of money and resources to troll the internet for copycats and threaten them with litigation.  Therefore, when selecting a trade name you should carefully evaluate the risks of both infringement and dilution.

Duty to police trademarks
Trademark dilution remains an area of great controversy. And Intel found itself at the epicenter of controversy when it sued a tiny travel agency for dilution and infringement, claims which many analysts criticized for their questionable merits. But in many instances large corporations have few alternatives when it comes to defending the integrity of their marks.

Trademark holders are under an affirmative duty to actively police their trademarks. If they fail to do so they may suffer the consequence of a court subsequently finding that the trademark holder acquiesced to infringing uses or that the mark now lacks distinctiveness.   When truly infringing  or dilutive  conduct is discovered, the trademark holder must take aggressive action to assert its rights.

Therefore, the stakes for trademark holders have never been higher. The number of trademark suits filed each year continues to increase and unsuspecting entrepreneurs who name their businesses arbitrarily without first determining whether the mark is already in use could be at risk for trademark violations.

In the next newsletter article Daniel Zim will offer tips on avoiding trademark infringement and dilution.